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Packaging advice

• If you are sending particularly big or heavy items do not overload boxes – many carriers have a maximum weight per box of 30kg to avoid back injuries. Lower weight means less chance of goods being heavily handled (or dropped!)
• It is a good idea to seal heavy boxes with a fabric tape rather than brown tape to improve strength.
• Balance the weight within the box – an unevenly packed box is more likely to suffer damage due to instability.
• Allow at least two inches of packing around breakable or fragile items. Don't rely on shredded or torn up newspaper – use polystyrene peanuts and bubble wrap.
• Use a big enough box to allow space for internal packaging, which will better protect your items. As weight and/or value increase move from 'single-wall' to 'double-wall' cartons.
• Pack your items securely within the box to prevent them from moving while in transit. This is the single biggest reason for damage to contents.
• If you are sending several items to the same address, spread out any valuable items amongst the packages, instead of putting all of them in the same carton.
• Place some cardboard under the final seal of each box, to protect items in case a knife is used to open the package.
• Seal the edges too – this adds stability and reduces the risk of snagging and tampering.
• Write the address clearly on the box – labels are fine but can come unstuck. Protect any labels by using clear tape. Include your own full address both on and inside the carton in case of returns.