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How to use SendingParcels.com

Parcel drop off

  • Where is my nearest drop-off point?

    Take a look at the Locations tab drop off locator to identify your nearest drop off point. Remember to consider both where you live and work as you may find a choice of locations which suit you at different times.

  • Can I drop off my package at any nominated location?

    You can pick any location. Once selected, our systems will notify the team at your chosen drop off location to expect you on the day you have set. This helps us to manage the volumes we handle and also to coordinate the electronic advice to the carrier service you have selected.

  • What if I need to cancel my delivery?

    You can cancel your shipment up until the point at which you drop off your package. We will refund your monies less a £5 (inc. VAT) administrative fee to cover the cost incurred as a result.

    Once your shipment has entered our network you will be liable for the full costs of carriage.